Klaus Schöfer
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Social Reporting
To what extent is there evidence to suggest that the adoption of a marketing-led approach to business actually does improve organizational performance?
Die Entwicklung der Managementlehre (German Edition)
Clinical Risk Management: What measures are available to hospital managers in order to control the frequency of clinical negligence claims and their ... extent can they transfer that risk to others?
Customer Evaluations of Service Failure and Recovery Encounters
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